ticketek marketplace refund

Where a Ticket is offered for sale, sold or and subject to change at any time. This meant that I had to sit & concert was standing room only. means an Illness or accidental Injury to a person in the Booking or an Immediate Relative. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. As it got closer to Christmas I started to worry, as they were to be presents. Lost a baby recently? Hopeless website. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. They gave me specific number to call to move tickets. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Any temporary relocation for work must be for a period of at least 3 months. No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. I recognise the terms of service were available, but nobody reads those. https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. Suncorp Stadium By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A copy of the travel warning from the Government Agency. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . Fuck that, what a joke of an optional extra. Budjerah: 6:00 6:30pm The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. The only reason people buy tickets from Ticketek is they have no other choice. Many of us haven't booked on line since COVID started, The site is worse than I remember. For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! A copy of the letter requiring Jury Service. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. They are the shittest service in Australia. Sell tickets directly from your Ticketek Account. (This can normally be obtained from the transport companys website). Are Refundable tickets available through Ticketek Marketplace? After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. I have now been trying for a refund for 6 months. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. etc.WHERE IS THE ACCOUNTABILITY? means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. If you've forgotten your account details, never fear we also . Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Is it cheaper to book online or through a travel agent? Ticketek Australia you're a pathetic poor excuse for a company. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. I want an refund, yet there is no way I can get it. Confirmation of failure or disruption of the public transport. means cancellation or significant delay of flight(s) which. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ?DO NOT BUY TICKETS FROM TICKETEK! Buy guaranteed tickets for sold out events at a fair price. means an unforeseen circumstance completely outside. (Receipt required for Doctors note refund up to $100 or equivalent). The phone message also contradicts itself. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? To read more about Covid-19 please visit our dedicated page here. No contact, no reply, nothing.You have stolen money from thousands of people who need it. It's about $1500 and I have no idea what to do next. Maisie Peters: 7:00 7:45pm Why is the price displayed on my ticket different to what I paid? The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Any vehicleYouplan to use during theBooking. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. Any translation of this document from English is for assistance and information only. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Might be worth looking into? Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Safe, Fast and Verified (Receipt required for Doctors note refund up to 50 or equivalent). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Once got a response to an email because I didnt purchase the ticket wont gi. There is no customer service centre you can call, just an automated voice call telling you to email. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> There is no phone number, only an email which does not get answered. Poor service really. Requesting a Refund. NEVER NEVER again. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Its a disgrace. Adverse weather with no Government Agency warnings not to travel. We/Us/Our We are the Booking agent with whom You made the Booking. A copy of a notice from the examination body, school, college, or university confirming the change of date. I was certainly given the runaround by others who I had dealt with. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Pleased to meet you, won't you guess my name? Reddit and its partners use cookies and similar technologies to provide you with a better experience. It's criminal and needs serious investigation. They ended up rejecting my application for a refund and closing it down entirely. What the hell is that? Verification can help ensure real people write reviews about real companies. Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. How insensitive is that. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. Privacy (data erasure request) Links relating to the City of Sydney, and NSW in general - please read our rules before posting. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The best person in the world. Sell tickets directly from your Ticketek Account. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Safe, Fast and Verified Armed Forces Naval Service, Marines, Army or Air Force. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. I'd be interested whether this is something the ACCC would be interested in. means the unforeseen change of the date of an examination that. Send them an inquiry many times and they are not answering! Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Where You are the business owner or registered Director, or a member of Your family is. Anyone can write a Trustpilot review. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Forcing people to own smart phones is not giving people choice and freedom. A police report or crime number to confirm the theft(Self-declaration not accepted). I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Easy as. Immediate household persons living together at the same permanent address. I find the app difficult to navigate. I will NEVER buy tickets from this company again! If there is a financial failure of any Transport provider. Sell tickets directly from your Ticketek Account. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). We/Us/Our We are the Booking agent with whom You made the Booking. Why are there multiple listings for the same event at different prices? I have now been trying for a refund for 6 months. A police report confirming details of the theft. Confirmation that the document cannot be replaced in time for the Booking. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. I am trying to buy tickets but it says unable to lock the ticket. We may consider other Emergency Circumstances at our discretion. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Create an account to follow your favorite communities and start taking part in conversations. Adverse weather with no Government Agency warnings not to travel. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released.