Most often asked questions related to bitcoin! I live in the United States and love to shop in retail and online. As such, people often wonder if they will be able to make returns to Petsmart if they bought an item from Chewy and not from Petsmart itself. Offer not valid on services, gift cards, gift certificates, previous purchases, charitable donations, and may exclude all or select items from various brands. May not be combinable with other available bonus points offers. Points will be credited to your Treats account within 24 72 hours of your purchase. Keep in mind that if you are returning a deceased fish, you will still need to bring the fish to the store you purchased it from, as well as a water sample for PetSmart to test. PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2023. Prices & selection may vary in stores & online. PetSmart has two ways to look up and reprint a receipt. Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt. And when you register your pets for the Petco FREE Pet Birthday Club, you will receive a coupon on their birthday for a free (1) One Pound of treats from the treat bar. Prices & selection may vary by store & online. Keep in mind that you may get a refund from PetSmart even if your Pet passed away . Please use a trackable shipping method, and return the product with the orignial packaging. You will receive an email notification when your return is processed. To learn more about PetSmart returns, continue reading, and well give you all the information you need. Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history including receipts through this account. Didn't find what you need? Select a reason for the return in the packing slip that you received with your product and remember to keep a copy of the packing slip with yourself. PetSmart, for example, allows customers to return unsealed dog food in exchange for a different brand. However, to return items you need to take live fish or animals with you. It would be a huge security risk to be able to access receipts by product bar code. Note that live pets can only be returned within 14 days. Click 'sign in' to access your information. Together with PetSmart Charities, we help save over 1,500 pets every day through adoption. Opened food can be returned, but only with a receipt or proof of purchase. You will receive your PetSmart refund via the original method of payment you used to purchase. A packing slip or shipment confirmation can be used instead of a receipt when returning an item that has not been opened. One of the most convenient things about shopping there is the great return policy offered by the company. Maximum value $75. You can either return the item at your closest PetSmart shop or contact PetSmart Customer Services on 1-888-8399638. Can PetSmart Look Up My Receipt? Can I return opened merchandise to PetSmart? You will need to have your receipt as proof of purchase, and it is best to bring with you a form of valid photo ID should it be required. Learn more about PetSmarts return policy, including how to send a pet back without a receipt. It often makes sense to apply if the card offers a one-time bonus that exceeds the annual fee. It seems that you can receive a full refund for the amount you paid if you return it within 60 days with a valid receipt. You can track your Pals Reward status and claim Reward Dollars by logging into your online account at palsrewards.com or petco.com. Theres so much information out there, including social networks, blogs, forums, comments, and articles to name a few. David Krug is the CEO & President of Bankovia. Similar to live animals, PetSmart will give you 14 days to return fish to its stores, along with the receipt and a valid government-issued photo ID. How Can I Check My PetSmart Rewards Balance? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Can you return opened food like one cup taken out without a receipt? PetSmart will send your refund to the original payment method you used for purchase. Save $10 off your first purchase of $50 or more in Pharmacy. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. PetSmart will only send you your receipt for free gifts. About You: Here you can update your name, email, phone number, or password. Heres everything I have learned about PetSmarts return policy. There is no need to worry about PetSmarts return policy; here is all Ive learned about it! Can You Return an Opened Toy to PetSmart? Note that returns without the box will be accepted at the PetSmart managers discretion if they feel you are eligible and have good reason to be issued a return. Can you return them? If you buy a fish from PetSmart and the fish dies unexpectedly within 14 days of purchase, dont flush that poor thing down the toilet or throw it in the trash. can petsmart look up receipts. Its no secret that PetSmart sells everything from food and toys to cages and aquariums in addition to a wide choice of live animals including cats, dogs, and fish. Our dog did not work out. If youre interested in finding out more about PetSmart policy, we have articles on the return policy for PetSmart dog food, the coupon policy for PetSmart, and the exchange policy for PetSmart. Only you and authorized users on your card can redeem your certificate. Access the receipt lookup tool and follow these steps: Enter the store location. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place Favorites: Save a list of your pet's faves to reorder again My Store: Set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments Only your store merchant has equipment and software authorized to access product database. In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. Question: Can You Return Dog Food To Petsmart, Quick Answer: Can I Return Dead Fish To Petsmart, Question: Can I Return Fish To Any Petsmart, Quick Answer: Can I Return A Used Fish Tank To Petsmart, Quick Answer: Does Petsmart Dog Food Cause Seizures, Quick Answer: Does Petsmart Give Dog Food Samples. It takes between three and seven days for credit processing, depending on your bank. When you have an account at PetSmart, you can look up your past purchases and view your receipts. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. .Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More), Target Customer Service Desk Hours In 2023? Discount taken off highest priced qualifying item in cart. Are Live Animals Returned? Step 4: Find the Menards . Can PetSmart look up receipt? The reason you should take along some tank water is that the store will likely want to test the water to see if its safe for other fish to live in. Do you need a receipt for PetSmart? Yes. While we provide information resources and canine education, the content here is not a substitute for veterinary guidance. If you cant find a receipt online and want to return something, get in touch with PetSmart and someone will gladly look up your receipt and help you process your return. Do Ferrets Need Vaccination Shots? We understand things get lost or misplaced. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Best. Savings will automatically reflect in shopping cart with purchase of qualifying product. Limited to one time per customer during the offer period. David Krug is the CEO & President of Bankovia. Much like PetSmarts open food return policy, you will need to seal the container or bag of food and bring it into your local store. Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. In store pickup available during all store hours. If youve ever set foot inside a PetSmart store, you know that this big nationwide retailer sells a wide variety of items, including live pets and lots of pet supplies like food, toys, cages, aquariums, and more. Can I return something to PetSmart without a receipt? Step 3: Click on "Receipts" Once you are logged in, click on the "Receipts" tab located at the bottom of the screen. If you continue to use this site we will assume that you are happy with it. By When you do not have your receipt to prove it was a PetSmart purchase, you will need to bring the item and a valid form of government-issued photo ID to the store. Tell other customers through a product review. To check your Treats point balance, simply go to petsmart.com/treats-rewards. To be eligible for a refund of monetary amount, the card must be the same as the one you purchased at time of purchase. We all know pets can be picky, and now you dont have to worry about being stuck with an expensive purchase for your pet. If making an exchange, any positive balance will be refunded in the original form of tender. A Walmart spokeswoman said the keep it option is designed for merchandise it doesnt plan to resell and is determined by customers purchase history, the value of the products and the cost of processing the returns. A PetSmart refund will be issued to the same credit card used to purchase the item. Petsmart allows for exchanges on most products (not prescription medication, however). Note that if your animal died after the purchase from PetSmart, you can also return it with evidence for a refund. Please turn it on so that you can experience the full capabilities of this site. Yes. All Pals Reward Dollars expire upon 45 days of issuance date. PetSmart allows you to return a dead fish for a refund or exchange if you show your receipt and take a sample of your tank water. Dec 12, 2018 - PetSmart receipt with no marketing. Please sign in or create an account to complete your purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. PetSmart is happy to allow you to return dog food youve opened, provided you dont mind paying shipping costs. How can I return purchases to a PetSmart location? If you have purchased a toy from PetSmart and opened it only to find out your pet hates it, you may get upset. Dont worry, here is everything Ive found out about PetSmarts return policy! You must also bring the original receipt with you as proof of purchase. You can return the item to your nearest PetSmart store, or contact the PetSmart Customer Care System on 1-888-839-9638. You can return a wide range of items to PetSmart, including live animals, open food, and many more. Nicole is the proud mom of 3 rescue fur babies, Baby, a Burmese cat; Rosa, a New Zealand Huntaway; and Mac, a Lab/Mastiff. Can I Return An Item Without The Box At PetSmart? This is important to know because many used products could end up negatively affecting your pets health. The one exception to the 60-day rule pertains to live pets that can only be returned within 14 days. You can update your PetSmart account online at anytime. Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history including receipts through this account. Yes. Please note that prescription medication can never be returned. You have typically two weeks to send the animal back and you will get your money. You can request a replacement credit card reward certificate through Citi Online. Returns or Exchanges Without a Receipt or With a Receipt Older Than 60 Days: Bring the product and a valid ID to any store and a merchandise return card for the most recent sale amount will be issued. Please see store details or contact the store for more information. Call and speak to our Customer Service Executive. PetSmarts Customer Care System may be reached at 1-888-839-9638, or you can return the item to your local shop.